FAQ

  • We will be closed Thursday and Friday (Dec. 24-25).  Please order extra and early to ensure you don’t run out during this holiday season!

    The Get-it-before-Christmas Cheat Sheet
    (By Carrier Service)

    Local Pickup – Order by Dec. 22
    Free Shipping – Order by Dec. 16
    First-Class Mail® (under 1lb.) – Order by Dec. 16
    Priority Mail® (over 1lb.) – Order by Dec. 16
    Priority Mail Express® – Order by Dec. 20
    UPS® Ground – Order by Dec. 14
    UPS 3 Day Select® – Order by Dec. 20
    UPS 2nd Day Air® – Order by Dec. 20
    UPS Next Day Air® – Order by Dec. 20

    USPS Holiday Statement: https://www.usps.com/holiday/holiday-shipping-dates.htm

    UPS Holiday Statement: https://www.ups.com/assets/resources/media/en_US/US_Holiday_Operations_Schedule.pdf

  • Orders placed on Thursday, Friday, Saturday, Sunday, and Monday:
    We will roast your coffee the following Tuesday and Wednesday.  It will ship that same Wednesday.  

    Orders placed on Tuesday and Wednesday:
    We will roast your coffee the following Thursday and Friday.  It will ship that same Friday.

    Common Shipping Service Times

    • USPS First Class & Priority Mail*: 1-3 days
    • UPS Ground*: 1-5 days

    *Some exceptions apply.  More info here: USPS Shipping Services, UPS Time Calculator 

Don’t see your question here?  Please contact us directly.